Shipping Info !
Shipping Information ! The shipping will start 6-8 months AFTER the end of the campaign.
Shipping is charged after the campaign ends, depending on how many bags you’ve bought, as well as addons. And if you live internationally. Prices range from the following : USA : $5 - $25 Canada & Mexico : $20 - $50 EU & South America : $35 - $60 Australia & New Zealand : $50 - $75 Anywhere else will depend.
Last updated: June 15, 2024 19:30
Refund Policy !
Refund Policy ! Once the Backerkit is finished, if successful, refunds will be void. All payment goes directly to the manufacturer, so we cannot refund anyone. And if you attempt to chargeback shipping or additional fees without contacting us first, your order may be void without refund. Thank you!
Last updated: June 15, 2024 19:31
Ita Bag Sizing !
Ita Bag Sizing Chart ! All Ita Bags (aside Loona) are 9 in x 9 in, interior. Exterior additions will be more, but not over 12 x 12 in. They are made out of Faux Leather.
Loona’s Large bag is 20 in x 12 in, being a larger and more detailed bag.
Any additional bags, such as Stretch Goal bags, will be 9 in x 9 in.
Last updated: June 15, 2024 19:31
Sample Disclaimer !
NONE OF THE BAGS HAVE SAMPLES YET AT THE MOMENT ! (Besides Stolas) If you are worried about the Concept Vs Sample art, feel free to check out my Instagram for some of my other bag works. Thank you!
Last updated: June 15, 2024 19:31
Shipping Info !
Shipping Information ! The shipping will start 6-8 months AFTER the end of the campaign. Shipping is charged after the campaign ends, depending on how many bags you’ve bought, as well as addons. And if you live internationally. Prices range from the following : USA : $5 - $25 Canada & Mexico : $20 - $50 EU & South America : $35 - $60 Australia & New Zealand : $50 - $75 Anywhere else will depend.
Last updated: July 29, 2024 21:21
Refund Policy !
Refund Policy ! Once the Backerkit is finished, if successful, refunds will be void. All payment goes directly to the manufacturer, so we cannot refund anyone. And if you attempt to chargeback shipping or additional fees without contacting us first, your order may be void without refund. Thank you!
Last updated: July 29, 2024 21:21
Ita Bag Sizing !
Ita Bag Sizing Chart ! All Ita Bags (aside Loona) are 9 in x 9 in, interior. Exterior additions will be more, but not over 12 x 12 in. They are made out of Faux Leather. Loona’s Large bag is 20 in x 12 in, being a larger and more detailed bag. Any additional bags, such as Stretch Goal bags, will be 9 in x 9 in.
Last updated: July 29, 2024 21:21
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.